FAQ

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

For ready-made items, orders are typically processed and shipped within 1–2 business days. For pre-order items, please allow approximately 3–4 weeks for production and shipping. You’ll receive tracking details as soon as your order is on its way.

Click here to track your order.

Enter your order number or the email address used to place your order to find your shipping updates. You can find your order number in the order confirmation email.

Our accepted payment methods include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay.

For those placing their first order with us, we highly recommend taking the time to measure your existing garments and compare those measurements to our size chart on the product page.

By doing so, you can select the size that most closely matches your measurements, ensuring an ideal fit right from the start.

When you successfully place an order, we always send a confirmation email along with your order number.

Make sure to check your spam/promotions folders.

If you placed your order with Apple Pay, please check the email associated with your Apple ID.

No, you can checkout as a guest. However, creating an account allows you to save your shipping information, view past orders, and track current orders.

If you’ve forgotten your password, go to the login page and click on “Forgot Password.” Follow the prompts.

Log into your account, go to “Account Settings,” and update your information. Make sure to save any changes before exiting the page.

You can contact our customer support team through email. Visit our Contact Us page for more details.